Terms and Conditions

  1. Secure Shopping

To ensure your shopping experience is both safe and convenient we have gone to considerable lengths to ensure our site is safe for you to shop. Security is our ‘Number One’ priority – your transaction/s will be transmitted within a secure 128-Bit SSL-secure socket layer allowing full encryption from Stripe. A padlock should be displayed at the lower right hand corner of your browser window – this means your personal information is protected with full encryption. We would advise not to make a credit card transaction should the padlock not be displayed.

We do not store credit card information and any transactions to purchase products on this site are handled by Stripe under a secure sockets layer (SSL).

Your personal information and payments is treated as a high security priority to us, along with your protection.

Your credit card statement will show the deduction for PayPal Laras House.

What are Digital Certificates? Digital Certificates are a standard software application loaded onto web servers that provides a secure encrypted link (SSL-secure socket layer) between a website and you the customer. It enables you the customer to transact securely while online. Think of it as a secure ‘pipeline’ which provides protection for data being transmitted through it.

  1. Ordering On-line

Ordering online is through an internet store and therefore requires orders to be made via the website. You only need to set up an account once and then log in to this account when you shop each subsequent time. By using your account, you can be assured that all information that you enter will be received.

NEWSLETTER: You may select to join our Newsletter when offered from time to time or when registering your account. We won’t bombard you with news, but we send out newsletters occasionally to advise of great deals, special sales, new products etc.

  1. Payments

Payments can be made using credit cards (Visa or MasterCard) through Stripe. We also offer Direct Debit and a Pay BY Phone option for convenience. All products will be dispatched once all funds have been cleared.

  1. Minimum Order Requirements

There is not a minimum order requirement. For whole enquiries regarding products, please email me at emily@phoenixgateway.com.au

  1. GST & Currency

All prices are in Australian Dollars (AUD)

  1. Searching

We have a search tool on the site to assist you with finding the specific item you may be looking for. If however you can’t find what you are after you may email us at emily@phoenixgateway.com.au with the description of what you are after and we will do our best to assist you.

  1. Product Quality

Occasionally, slight discrepancies could occur from the image displayed of the product on the website. However, due to image capture, loading onto the website and the computer’s monitor, the colour of products on your screen may not reflect the exact colour of the product on hand.

  1. General Terms
  • On any healing services bought, please be aware that they are not a replacement for medical care, professional counselling or guidance. They are seen as a complimentary therapy that can be used in conjunction with medical treatment. I take no responsibility for any health decisions made by the client, if they so choose, to terminate any treatments they are having or using as this is solely the ownership of the client in question.
  • All information on this site is accurate at time of publishing. Crystal information comes from a number of book sources listed within this website as well as my own words. All information is purely for educational purposes. This site will be updated as new information becomes available.
  • You may not reproduce any information from this site unless consent from me first.
  • All information gathered on individual clients, remains private and confidential. Under no circumstances will the information be given out or sold to third parties.
  • The resources on this site are purely for interest of the public only.
  • If lay-by is requested and approved, a minimum 20% is required to hold goods and is non-refundable if you change your mind.